Kelp Cica Calming Mask Pack 28g*10ea
Parcel · Default Free
Free shipping over AED129.12
Country
/Region
United Arab Emirates
Refund & Return Policy
We want you to be completely satisfied with your purchase from Marinavi.
Please read our return and refund policy below:
1. Return Period
You may request a return or exchange within 7 days of receiving your order.
2. Eligible Returns
We accept returns only if:
The item is unused, unopened, and in its original packaging.
The product is defective, damaged, or incorrect.
3. Non-Returnable Items
For safety and hygiene reasons, we cannot accept returns on:
Opened or used skincare and cosmetic products
Items purchased during promotions or sales
4. Refund Method
Refunds will be processed to the original payment method within 7–14 business days after the returned item is inspected and approved.
5. Shipping Costs
If the return is due to our error (defective, wrong item, etc.), we cover all shipping costs.
For customer preference or change-of-mind returns, shipping fees are non-refundable and must be covered by the customer.
6. How to Request a Return
Please contact our customer service via [email/contact form link] with your order number and reason for return.
Our team will guide you through the process.
Refund & Return Policy
We want you to be completely satisfied with your purchase from Marinavi.
Please read our return and refund policy below:
1. Return Period
You may request a return or exchange within 7 days of receiving your order.
2. Eligible Returns
We accept returns only if:
The item is unused, unopened, and in its original packaging.
The product is defective, damaged, or incorrect.
3. Non-Returnable Items
For safety and hygiene reasons, we cannot accept returns on:
Opened or used skincare and cosmetic products
Items purchased during promotions or sales
4. Refund Method
Refunds will be processed to the original payment method within 7–14 business days after the returned item is inspected and approved.
5. Shipping Costs
If the return is due to our error (defective, wrong item, etc.), we cover all shipping costs.
For customer preference or change-of-mind returns, shipping fees are non-refundable and must be covered by the customer.
6. How to Request a Return
Please contact our customer service via [email/contact form link] with your order number and reason for return.
Our team will guide you through the process.
